I had an issue where CrashPlan kept on crashing on Mac (OSX 10.8.4). So it seems that the connection with the tunnel works properly, but the GUI just keeps hanging.This post seems to be older than 9 years-a long time on the internet. RUN COMMAND: auto.idle > auto.idle, success=true, result=null ] lowBandwidth=0 B/s, activeThrottleRate=80 UISession Ended after less than a minute - 709727073838178422 UserActionResponse: session=709727073838178422 ], location=:443, hideAddress=false, isLocked=false ], orgType=CONSUMER, upgrading=false, UpdateLicenseMessage, blocked=false ], locale=en_US, websiteHost=, defaultRestoreFolder=/usr/pbi/crashplan-amd64/share/crashplan/conf, os=Linux ] Loaded address=127.0.0.1, port=4243, and token from location=/var/lib/crashplan/.ui_info ui_info on the server (just in case yours is different, it is the standard port number though)ĥ - Login and then load the Crashplan client and hopefully it works for you now as well!Ħ - If you can not login to your jail via SSH then do the following in the jail: The 4243 two lines above came from the value in my. Ssh -L 4200:localhost:4243 192.168.0.21 is the hostname of your Crashplan server The XXXXXXXXXXXXXXXXXXXXXXX number comes from the /var/lib/crashplan/.ui_info on your CP server but you must leave the 4200, and ,127.0.0.1 the same, it doesn't matter what those values are in the file on your server, ignore them!Ĥ - In OpenSSH run the following command: Just add port 4200 enabled, it must be 4200 for this setup, not any other numberģ - Open C:\ProgramData\CrashPlan\.ui_info I had the same problem, to get it working again I had to revert back to forwarding the port via SSH instead of connecting the CP client directly to the host over the network how I used to have it working.Ģ- In the CP client software folder, open the C:\Program Files (x86)\CrashPlan\conf\ui.properties (it may have a username.properties if you install it per user) I am hoping someone who is going through this same issue, posts information if they figure out the fix. I eventually was able to get that working again, but those fixes that helped in July are not helping now. Crashplan was working for a while since last October, and then just stopped working. I just went through something similar in July. But it is getting frustrating that even though nothing is being changed on the server, Crashplan will all of a sudden stop working like this. I may just uninstall the plugin and re-install. I also attempted what dlavigne suggested and it did not fix the issue. I have also tried the opposite, taking what is in these files and matching the client to them. I also ensured that the my.service.xml lines for Location and Service port matched that of the client. I made changes to the UI.info file on the server to match that of the client installed on my Windows machine. On mine, it appeared that the service port had changed for some reason, from 4243 to 4255. I can confirm that mine appears to be running, looking at the CrashPlanEngine status, but it is NOT backing up files. I am having the exact same issues as pcloadetter. I'll have to see what triggers the rewrite of the. Not ideal if you need to connect to multiple machines from there, but I only connect to the local and the freenas, so it works for me for now. ui_info file on my FreeNas and replaced the contents of the corresponding file on my windows client and was then able to connect. ui_info is being rewritten everytime I restart either the jail or the service - unknown if that is related.ĮDIT 2:I took the contents of the. The crashplain jail is listening on 4243 and an inbound telnet to that port from the gui machine does connect.Ĭhecking out code42's website, 4.3.3 isn't even listed as a home user version yet - they only have 4.3.0 listed, and that's the version available for download for Windows.ĮDIT: It appears the. ui_info back to the values they were before the plugin updated from 4.3.0 to 4.3.3, and I still cannot get the gui interface to come back up. I've gone through and with the jail shut down I've re-set the my.service.xml and. Just throwing my hat into this as having the same problem.
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